If you want to recruit Indonesian domestic helpers in Malaysia, you need more than a fast introduction to available candidates. You need a hiring process that is clear, lawful, and structured around your household’s real needs. Our service helps families in Kuala Lumpur, Shah Alam, Petaling Jaya, Klang, and surrounding areas source suitable helpers, manage documentation, and move forward with confidence.
Whether you need housekeeping, childcare, eldercare, or a more stable home routine, we help you understand the hiring process before you commit.
Hiring a helper is a personal decision. The right match depends on your family size, care priorities, home routine, language preferences, and the kind of support you need most.
Helpful for working parents who need a steadier daily routine at home.
Useful for households caring for ageing parents or relatives
Suitable for families needing practical support across multiple daily tasks.
Ideal for households needing consistent day-to-day help.
Valuable when a previous placement was not the right fit.
Hiring a domestic helper involves more than selecting a suitable candidate. From understanding your household needs and interviewing shortlisted helpers to managing government approvals, documentation, arrival arrangements and post-placement support, Derasniaga guides you through each stage of the recruitment process.
Our structured approach helps make the journey clearer, more manageable and properly coordinated from initial consultation through successful placement.
Decide which type of domestic helper your household requires, such as:
Review suitable candidates. The agency will arrange a video interview with the selected candidates.
Submit the required documents to the Department of Labour (JTK) to obtain Section 60K approval for hiring a domestic helper.
Apply for Immigration approval and pay the required levy before the calling visa is issued.
Prepare an employment contract between the employer and domestic helper for approval by the relevant embassy, such as the Indonesian or Philippine embassy.
Apply for the helper’s E-Visa and arrange their flight to Malaysia.
Assist the helper with Immigration clearance upon arrival at a Malaysian airport. The agency will also provide orientation and training.
Arrange a medical examination at a registered clinic after the helper arrives in Malaysia. Once declared fit to work, arrange deployment to the employer’s residence.
Allow an adjustment period of up to three months for the employer and helper. The agency may continue providing advice, problem-solving assistance, or a replacement if issues arise.
We help match your family with suitable Indonesian or Filipino helper candidates based on your household routine, expected responsibilities and personal preferences.
Whether you require support with general housekeeping, meal preparation, childcare or eldercare, we assess each candidate’s relevant experience, communication ability and suitability for your preferred living arrangement.
From candidate selection to recruitment and documentation, our team guides you through every step of the placement process for a smoother and more confident hiring experience.
Hiring a foreign domestic helper legally in Malaysia requires navigating several government departments and systems. The process typically involves obtaining prior approval from JTKSM under Section 60K of the Employment Act 1955, and processing through the Immigration Department (such as the Maid Online System or Visa With Reference / VDR).
As an agency licensed under the Private Employment Agencies Act 1981 (Act 246), we help you manage these requirements properly, including guiding you through the MRA/IPA routes and ensuring PERKESO (Social Security) registration for your domestic worker.
Hiring the right domestic helper is not simply about finding an available candidate. It is about making an informed match, completing the required procedures correctly and knowing that support is available throughout the recruitment and placement journey.
Derasniaga gives employers clearer guidance, better visibility of what happens next and greater confidence when navigating a process that can otherwise feel complicated.
The timeline can vary from a few weeks to up to 3 months depending on completeness of required documentation for authorities’ approval , as well as the speed of immigration and embassy approvals.
Yes, we provide structured recruitment services for hiring domestic helpers legally from Philippines or Indonesia, ensuring all documentation complies with both Malaysian immigration laws and respective countries’ migrant workers labour requirements.
The list of documents required varies depending of the job role approved for the domestic helper, whether in housekeeping, childcare or elderly care.
Employers typically need to provide proof of income (such as income tax statements or payslips), identification documents (IC/Passport), marriage certificate, and birth certificates of children (if applicable) to prove eligibility.
Kindly contact us for the list of documents required specifically tailored to your requirement for the need of domestic helper.
Our team can help you move from questions to action with matched profiles and guidance on the legal steps involved.